Frequently Asked Questions
Everything you need to know about your HJC gear.
How do I determine my correct helmet size?
To find your perfect fit, wrap a measuring tape around your head approximately one inch above your eyebrows. Compare your measurement to our official size chart located on each product page to select between XS and XXL.
What is your return policy for gear that doesn't fit?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please ensure the visor protection film has not been removed to qualify for a full refund.
Are HJC helmets safety certified?
Yes, all HJC helmets meet or exceed DOT standards. High-performance models also carry ECE 22.06 or SNELL certifications, ensuring maximum protection and quality for every rider.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Can I purchase replacement visors or interior liners?
Absolutely. We carry a full range of genuine HJC accessories, including dark smoke visors, pinlock inserts, and replacement cheek pads to customize your comfort and style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay for a more flexible shopping experience.